ParQ achieves WCAG 2.1 AA certification
NieuwsRijswijk, October 2025 – ParQ, Qualogy's smart parking platform, has successfully achieved full WCAG 2.1 Level AA certification. This means the ParQ customer portal meets the highest international standards for digital accessibility. Municipalities using ParQ can now offer accessible and user-friendly digital parking services to all citizens — including people with disabilities.
Accessibility as the foundation of public service delivery
Due to advancing digitalization, municipalities face a clear mandate: every citizen, regardless of disability, must have easy and independent access to public digital services. With the WCAG 2.1 AA certification, ParQ helps municipalities not only meet legal obligations but also guarantee inclusive, future-proof service delivery.
"Accessibility is no longer a side issue, but a basic requirement for trust in digital service delivery," says Ravi Nair, Operations Manager at Qualogy Solutions. "With ParQ, municipalities show that they take every resident seriously — from ease of use to equal access."
Benefits for municipalities and citizens
ParQ's WCAG certification offers municipalities three important benefits:
- Guaranteed compliance: Municipalities immediately meet legal requirements for digital accessibility.
- Lower support costs: A user-friendly system results in fewer help requests and more efficient internal processes.
- Strengthened image: By promoting inclusivity, municipalities build trust and social engagement.
For citizens, this means a smoother and more independent user experience. Thanks to improved structure, color contrast, and navigation, ParQ is accessible to everyone — including people who use screen readers or keyboard navigation.
AI as an accelerator of accessibility
ParQ's accessibility is built in from the ground up. During development, AI-supported tools such as Windsurf were used, integrating accessibility checks directly into the code. Every new feature is automatically tested for WCAG guideline compliance, ensuring ParQ remains sustainable and future-proof.
"Accessibility and security are as important as quality at ParQ," says Steven Sharma, Manager Qualogy Solutions. "Our AI-driven development approach ensures that accessibility is not a one-time project, but a continuous process."
More information
Would you like to know more about how ParQ's WCAG 2.1 AA certification helps your municipality with accessible and legally compliant service delivery? Contact Eric Kranenburg at ekranenburg@qualogy.com or +31 6 533001821.